Web Bytes empowers F&B, retail players with its POS solutions

Covid-19 has accelerated the shift towards a more digital world, triggering long-lasting changes in the online shopping behaviors of many consumers. To keep up with the current demands of highly techy consumers, most retailers have had to migrate their businesses to the cloud, and the use of point-of-sales (POS) software has become more necessary than ever.

As highlighted in the latest POS trends 2022, the adoption of cloud-hosted POS solutions is expected to gain traction over the coming years, with a large number of business owners already reaping the benefits of cloud-hosted POS solutions. In fact, a recent report by Retail Consulting Partner states that 52 percent of corporate organisations are already using cloud-based POS, while 40 percent more are planning to adopt cloud-based POS systems.

To provide our listeners with insights on this fast growing POS industry and upcoming trends for the retail and F&B sector, we spoke to Ooi Boon Sheng, CEO of Web Bytes Sdn Bhd.

A software development company that innovates for the future, Web Bytes specializes in business software solutions that cover e-payments and ordering, sales tracking, customer relationship management, e-commerce and stock management. Its core product is Xilnex – a cloud-based POS system that is secure, reliable, cost-effective and relevant to the needs of the retail and F&B industries.

To date, Xilnex caters from startups to franchise retailers and is powering businesses in Southeast Asia, to Pakistan, Australia and Canada.

During the interview, Boon Sheng also spoke about:

His entrepreneurship journey and how he has built Web Bytes to the company it is today.
Web Bytes’s competitive edge and its solutions for the retail and F&B industries.
The effects on the pandemic on retail and F&B and the silver lining for Web Bytes and these industries.
The company’s footprint in the region, including its recent acquisition of Cambodian reseller, Iter Plus Co, Ltd.
Web Byte’s expansion plans for 2022 and 2023, including a potential IPO in the works.